Hi

Were using an Exchange 2013 SP1 in a Server 2012 enviroment

In Active Directory we have a structure like this:

contoso.de

|---Hamburg

          |-----Office1

          |-----Office2

In Office 1 (and 2) are User for Helpdesk with the role "Mail Recipients"

Now is the question: Helpdesk Office 1 should see only recipients of Offe1, and Heldesk Office 2 only Mail user from Office2

Ive tried this:

In ECP Gui, for the both Heldpdeskuser, in Administratorroles I told them:  Organisation Unit contoso.de/Hamburg/Office1

But the helpdeskuser can see ALL Mailuser

Second try:

in the Gui, Ive tried in OU: CN=office1,CN=Hamburg,dc=contoso,dc=de

same (the User can see everything)

next try:

New-ManagementScope -Name Scope Office1 -RecipientRestrictionFilter { (DistinguishedName -Like *,ou=office1,ou=hamburg,dc=contoso,dc=de) }

and then in gui set the User to the scope

Result: the helpdeskuser can see all Mail User

What have I to do????

best regards from germany

Lutz Rahe

• Edited by Lutz Rahe Monday, March 24, 2014 9:13 AM

Hi Lutz,

If I understand your post correctly, you want particular staff to see only staff in the same Office OU as themselves within EAC? I am wondering if the result you are getting is that they can see everybody and make changes to anyone, or if they can see everyone and only make changes to the particular OU you have assigned them?

Shelly

Hi Shelly

Yes, thats right. The Helpdesk should only see their "own" recipients, not of an other devision

Result is: see everybody, can make changes only to their "own"

Thats not the result I want to get :-)

greetings

Lutz